TERMS OF BUSINESS
THE FOLLOWING TERMS OF BUSINESS APPLY TO ALL SERVICES PROVIDED
BY "SERVER WEB SPACE" TO YOU.
BY PURCHASING SERVICES FROM "SERVER WEB SPACE" YOU
AGREE TO THESE TERMS OF BUSINESS.
1. DEFINITIONS
"Agreement" means the agreement between you and "SERVER
WEB SPACE" a division of Web Activations ltd, comprising
these Terms together with any orders you may make.
"Fees" means the fee or fees (and Local Administration
Costs) due for the provision of the services as set out in any
order or (if not set out) calculated by reference to the then
standard "SERVER WEB SPACE" prices.
"ICANN" means the Internet Corporation for Assigned
Names and Numbers.
"Local Administration Costs" means any registration
fees and other costs incurred by "SERVER WEB SPACE"
on your behalf for the registration or attempted registration
of domain names including currency conversion costs and bank charges.
"Order" means the order form or letter signed by you
requesting Services.
"Server" means the computer server equipment operated
by "SERVER WEB SPACE" in connection with the provision
of the Services.
"Service" or "Services" means any and all
services provided by "SERVER WEB SPACE" under these
terms including, without limitation, domain name registration
services; domain name portfolio management services; domain name
searching, monitoring and recovery services, web site hosting,
web, email and usenet searching and monitoring services and consultancy
services and any other services which may be provided from time
to time.
"Standard Price List" means the list(s) of the standard
prices for "SERVER WEB SPACE" company products which
are available on request.
"Terms" means these terms and conditions of business.
""SERVER WEB SPACE"" means "SERVER WEB
SPACE a division of Web Activations Ltd" PO Box 30,000, Kirkcaldy,
Fife, KY2 6WH, United Kingdom and/or any other group member of
"SERVER WEB SPACE" which shall supply Services to You.
"Web Site" means the area on the Server allocated by
"SERVER WEB SPACE" to you for use by you as a site on
the Internet; and
"You" means the person, firm or company who purchases
Services from "SERVER WEB SPACE" and any of their or
its employees, consultants and authorised agents.
2. APPLICATION OF TERMS
2.1 These Terms apply to any or all Services to be provided by
"SERVER WEB SPACE" to you from time to time. These terms
are made up of a number of constituent parts, including the Service-Specific
Terms governing "SERVER WEB SPACE"'s provision of the
relevant Service to You, as well as the General Terms that govern
the provision of all such Services.
2.2 These Terms together with any Order(s) represent the entire
agreement relating to the Services and supersede any arrangements
previously agreed between you and "SERVER WEB SPACE".
Save in the case of fraudulent misrepresentation or fraudulent
concealment, any representation, warranty or undertaking, whether
oral or written, (including in any previous correspondence or
communication) and any other terms and conditions sought to be
imposed by You by your own order forms or otherwise are expressly
excluded.
2.3 No change to these Terms, or a subsequent version of these
Terms as may be posted on the "SERVER WEB SPACE" website
from time to time, or any other part of the Agreement, shall be
binding unless made with the prior written consent of a director
of "SERVER WEB SPACE". Unless "SERVER WEB SPACE"
notifies you to the contrary, no agent of, or person employed
by or under contract with "SERVER WEB SPACE", has any
authority to alter or vary these Terms or the Agreement in any
way.
2.4 In addition to these Terms, all domain name registrations
are subject to the terms and conditions of any registrar "SERVER
WEB SPACE" may use to fulfil the Order and the rules and
regulations of the relevant Network Information Center (NIC) or
similar registry administrator. As a condition of the Agreement
You agree to be bound by the rules and regulations and dispute
resolution policies applicable to each domain name applied for
on your behalf. Details of these terms and conditions are available
from the relevant registries such as Nominet for .uk (www.nic.uk)
SERVICE-SPECIFIC TERMS AND CONDITIONS
3. DOMAIN NAME REGISTRATION
General
3.1 Your use of a domain name, once registered, may be challenged
by a third party; if so, ICANN's Uniform Domain Name Dispute Resolution
Policy (the "UDRP") as amended from time to time shall
apply. to all .com, .net and .org registrations or renewals. The
terms of the UDRP are available at http://www.icann.org/udrp/udrp.htm
3.2 We do not warrant or guarantee that the domain name applied
for will be registered in your name or is capable of being registered
by you. Accordingly, You should take no action in respect of your
requested domain name(s) until you have been notified that your
requested domain name has been registered.
3.3 The registration of the domain name and its ongoing use is
subject to the relevant naming authority's terms and conditions
of use and you are responsible for ensuring that you are aware
of those terms and conditions and can and do comply with them.
You irrevocably waive any claims you may have against "SERVER
WEB SPACE" in respect of the decision of a naming authority
to refuse to register a domain name and, without limitation agree
that the administration charge paid by you to "SERVER WEB
SPACE" shall be non-refundable in any event.
3.4 We accept no responsibility in respect of the use of a domain
name by you and any dispute between you and any other individual
or organisation regarding a domain name must be resolved between
the parties concerned and we will take no part in any such dispute.
We reserve the right, on our becoming aware of such a dispute,
at our sole discretion and without giving any reason, to either
suspend or cancel the domain name, and/or to make appropriate
representations to the relevant naming authority. You warrant
and undertake that to the best of your knowledge and belief neither
the registration of the domain name nor the manner in which it
is directly or indirectly used by You or and any licensee directly
or indirectly infringes the legal rights of a third party.
3.5 You are solely responsible for providing "SERVER WEB
SPACE" with accurate and up-to-date contact information and
we shall not accept any responsibility for any cancellation or
refusal to renew a domain name by the relevant naming authority
due to any failure to provide such information. Any changes made
by you to your details using the control panel facility are your
own responsibility. Unless You have subscribed to one of our domain
name portfolio management products in respect of a particular
name or names we are not responsible for the renewals of any domain
name registrations and You should make your own arrangements for
reminding yourself when any name is due for renewal.
3.6 We reserve the right to charge an administrative fee in respect
of any transfers to another web hosting or domain name registration
company in accordance with our Standard Price List from time to
time.
Information you are required to submit
3.7 As part of the registration process, you are required to
provide certain information and to update promptly this information
as needed to keep it current, complete and accurate. This information
will be used by "SERVER WEB SPACE" in accordance with
its Privacy Policy. The information you are obliged to provide
in connection with the domain name you are registering is the
following:
Your name and postal address (or if different, that of the domain
name holder);
The domain name being registered;
The name, postal address, e-mail address, voice telephone number,
and where available, fax number of the administrative contact
for the domain name; and
The name, postal address, e-mail address, voice telephone number,
and where available, fax number of the billing contact for the
domain name.
3.8 You agree and acknowledge that when you renew your domain
name registration, the type of information you are required to
provide may have changed. If you do not wish to provide the new
required information, your registration may not be renewed.
3.9 All other information which we may request from you at registration
is voluntary. However, not providing this information may prevent
you from obtaining all products and services made available to
domain name registrants by "SERVER WEB SPACE", other
than registration of the domain name.
3.10 If You intend to license use of a domain name to third party
You are still responsible for providing the contact information
specified above and for providing and updating accurate technical
and administrative contact information. You accept liability for
any wrongful use of the domain name unless you promptly discuss
the identity of the license to any party providing reasonable
evidence of actionable harm.
Additional information maintained about your registration
3.11 In addition to the information you provide, as registrar
we maintain records relating to your domain name registration.
These records may include:
The original creation date of the registration;
The submission date and time of the registration application
to "SERVER WEB SPACE" and and by "SERVER WEB SPACE"
to the proper registry;
Communications (electronic or paper form) constituting registration
orders, modifications, or terminations and related correspondence
between you and "SERVER WEB SPACE";
Records of account for your domain name registration, including
dates and amounts of all payments and refunds
The IP addresses of the primary nameserver and any secondary
nameservers for the domain name;
The corresponding names of those nameservers;
The name, postal address, e-mail address, voice telephone number,
and where available, fax number of the technical contact for the
domain name.
The name, postal address, e-mail address, voice telephone number,
and where available, fax number of the zone contact for the domain
name.
The expiration date of the registration;
Information regarding all other activity between you and "SERVER
WEB SPACE" regarding your domain name registration and related
services.
Obligations relating to provided data
3.12 In the event that, in registering the domain name, You are
providing information about a third party, You hereby represent
that You have (a) provided notice to that third party of the disclosure
and use of that party's information as set forth in this Agreement,
and (b) that You have obtained that third party's express consent
to the disclosure and use of that party's information as set forth
in these terms and conditions.
3.13 You acknowledge that wilfully providing inaccurate information
or wilfully failing to update information promptly will constitute
a material breach of these terms and conditions and will be sufficient
basis for cancellation of your domain name registration. You further
agree that your failure to respond for over fifteen (15) calendar
days to inquiries by "SERVER WEB SPACE" concerning the
accuracy of contact details associated with your registration
shall constitute a material breach of these terms and conditions
and will be sufficient basis for cancellation of your domain name
registration.
3.14 "SERVER WEB SPACE" will not process data about
any identified or identifiable natural person that we obtain from
you in a way incompatible with the purposes and other limitations
which we describe in this Agreement.
3.15 "SERVER WEB SPACE" will take reasonable precautions
to protect the information it obtains from you from our loss,
misuse, unauthorised access or disclosure or use, or alteration
or destruction, or that information. "SERVER WEB SPACE"
will have no liability to you or any third party to the extent
such reasonable precautions are taken.
Disclosure and use of registration information
3.16 You agree and acknowledge that "SERVER WEB SPACE"
will make available domain name registration information You provide
or that we otherwise maintain to ICANN, to the registry administrator(s),
and to other third parties as ICANN and applicable laws may require
or permit. You further agree and acknowledge that "SERVER
WEB SPACE" may make publicly available, or directly available
to third party vendors, some, or all, of the domain name registration
information You provide, for purposes of inspection or for targeted
marketing and other purposes as required or permitted by ICANN
and applicable laws.
3.17 Additionally, You acknowledge that ICANN may establish guidelines,
limits and/or requirements that relate to the amount and type
of information that "SERVER WEB SPACE" may or must make
available to the public or to private entities, and the manner
in which such information is made available.
3.18 You hereby consent to any and all such disclosures and use
of, and guidelines, limits and restrictions on disclosure or use
of, information provided by You in connection with the registration
of a domain name (including any updates to such information),
whether during or after the term of your registration of the domain
name. You hereby irrevocably waive any and all claims and causes
of action you may have arising from such disclosure or use of
your domain name registration information by "SERVER WEB
SPACE".
3.19 Certain "SERVER WEB SPACE" users have access to
"SERVER WEB SPACE"'s control panel. If you are one of
those users, you may use the control panel utility to modify the
zone file, DNS, IP, MX Records and SOA WHOIS, and contact information
for any .com, .net, or .org domain name registered through or
administered by "SERVER WEB SPACE" or registered by
a "SERVER WEB SPACE" reseller. Users without such access
should contact the "SERVER WEB SPACE"'s customer services
department to effect any alterations.
Ownership of data
3.20 You agree and acknowledge that "SERVER WEB SPACE"
owns all database, compilation, collective and similar rights,
title and interests worldwide in our domain name database, and
all information and derivative works generated from the domain
name database. You further agree and acknowledge that we own the
following information for those registrations for which we are
the registrar: (a) the original creation date of the registration,
(b) the expiration date of the registration, (c) the name, postal
address, e-mail address, voice telephone number, and where available
fax number of the technical contact, administrative contact, zone
contact and billing contact for the domain name registration,
(d) any remarks concerning the registered domain name that appear
or should appear in the WHOIS or similar database, and (e) any
other information we generate or obtain in connection with the
provision of domain name registration services, other than the
domain name being registered, the IP addresses of the primary
nameserver and any secondary nameservers for the domain name,
and the corresponding names of those nameservers.
Domain Registrar Transfers
3.21 You agree that you can change registrar for an existing
domain name only in accordance with the policy of the relevant
registry. You agree you may not change registrar for a period
of sixty (60) days after initial registration of the domain name
with "SERVER WEB SPACE". Only the "Authoritative
Holder" (the entity listed as the registrant in the current
domain name registration) of the domain name registration may
initiate a request to transfer that domain name registration from
another registrar to "SERVER WEB SPACE". You hereby
represent that you have the full and complete authority as the
holder of the domain name registration to initiate such a transfer,
or that you have been given full and complete authority by the
Authoritative Holder of the domain name registration to initiate
such a transfer. "SERVER WEB SPACE", at its sole discretion,
may require you to provide documentation that proves that the
Authoritative Holder of the domain name initiated this transfer
request. The request to transfer a domain name registration from
another registrar to "SERVER WEB SPACE" may be denied:
(a) during the first sixty (60) days after initial registration
of the domain name with the original registrar; (b) in accordance
with circumstances described in the Domain Name Dispute Policy;
(c) if there is a pending bankruptcy of the domain name holder;
(d) where there is a dispute over the identity of the domain name
holder; (e) by operation of law; or (f) at the discretion of the
then-current registrar. It is the responsibility of the Authoritative
Holder to ensure that the request to transfer will not be denied
for any of the above reasons prior to initiating and paying for
the registrar transfer services. Fees are not refundable, but
can be applied to subsequent transfer requests at "SERVER
WEB SPACE"'s sole discretion.
Upon successful completion of the registrar transfer request,
"SERVER WEB SPACE" shall immediately become the registrar
of record. You will be required to extend your existing registration
term for one (1) year from the date your existing registration
is set to expire, provided that the total unexpired term of a
registration does not exceed ten (10) years.
4. WEB SITE HOSTING/EMAIL/ONLINE STORE SYSTEMS
4.1 We specifically exclude any warranty as to the accuracy or
quality of information received by any person via the Server and
in no event will we be liable for any loss or damage to any data
stored on the Server. You are responsible for maintaining insurance
cover in respect of any loss or damage to data stored on the Server.
4.2 You warrant to "SERVER WEB SPACE" that you will
only use your assigned Web Site for lawful purposes. In particular,
you further warrant and undertake to "SERVER WEB SPACE"
that:
(a) You will not, nor will You authorise or permit any other
party to, use the Server in violation of any law or regulation;
(b) You will not knowingly or recklessly post, link to or transmit:
(i) any material that is unlawful, threatening, abusive, harmful,
malicious, libellous, defamatory, obscene, pornographic, profane
or otherwise objectionable in any way; or
(ii) any material containing a virus or other hostile computer
program;
(iii) any material that shall constitute or encourage a criminal
offence, give rise to civil liability or that violates or infringes
any trade mark, copyright, other intellectual property rights
or similar rights of any person, firm or company under the laws
of any jurisdiction; and
(c) You will conform to the standards and acceptable use policies
of "SERVER WEB SPACE" from time to time and will not
yourself, and will ensure that none of your end users, make excessive
or wasteful use of the Server to our detriment or that of our
other customers.
4.3 "SERVER WEB SPACE" may suspend the Service immediately
in its sole discretion if we receive any complaint that material
on the Server may be unlawful, harmful or defamatory or if we
believe our standards or acceptable use policy has been breached
4.4 We may disclose your name and address to a complaining individual
or naming authority if in our reasonable discretion, it is necessary
or appropriate to do so.
4.5 You are responsible for sending mail in accordance with any
relevant legislation (including data protection legislation) and
for sending the same in a secure manner. We will take all reasonable
steps to ensure accurate and prompt routing of messages but we
will not accept any liability for non-receipt or misrouting or
any other failure of email.
4.6 Hosting services are provided on the basis of an initial
term of 12 months which, subject always to your right to cancel
the services on payment of any outstanding charges and a cancellation
fee equivalent to 90 days' services, will automatically continue
for additional 12 month periods thereafter unless and until terminated
in writing on 90 days' notice.
4.7 You warrant, undertake and agree that:
(a) all transactions within any online store system operated
by you will be contracts for the sale of goods between You as
the merchant and your end-user customer and You agree that we
may include an exclusion of our liability in respect of such purchases
and transactions in such form as we deem appropriate.
(b) the information contained within any online store system
complies with all applicable law, including, without limitation,
any distance selling regulations and data protection regulations
from time to time in force.
(c) You will keep secure any identification, password and other
confidential information relating to your account and You will
notify "SERVER WEB SPACE" immediately of any known or
suspected unauthorised use of your account, or any known or suspected
breach of security, including loss, theft or unauthorised disclosure
of your password information.
4.8 Whilst we shall use reasonable endeavours to ensure the integrity
and security of the Server, we do not guarantee that the Server
will be free from unauthorised users or hackers.
5. CO-LOCATION, SHARED AND DEDICATED SERVER HOSTING
5.1 Co-location and dedicated hosting services are provided on
the basis of an initial term of 12 months, except for services
defined in 5.2, which, subject always to your right to cancel
the services on payment of any outstanding charges and a cancellation
fee equivalent to 90 days' services, will automatically continue
for additional 12 month periods thereafter unless and until terminated
in writing on 90 days' notice.
5.2 The rental of Plesk based dedicated hosting services are
provided on the basis of an initial term of 24 months which, subject
always to your right to cancel the services on payment of any
outstanding charges and a cancellation fee equivalent to the remainder
of the services, will automatically continue for additional 12
month periods thereafter unless and until terminated in writing
on 90 days' notice.
5.3 Unless otherwise agreed "SERVER WEB SPACE" will
invoice you or take payment under our credit card or debit card
arrangement in advance either monthly, quarterly, annualy or bi-annualy
such payment periods to be agreed prior to the commencement of
the term of the rental. The first invoice will cover the set-up,
one months bandwidth, machines rental or purchase (if any) and
any additional rack space charges purchased served must be fully
paid for before service will commence. Subsequent monthly invoices
will include charges at the rates set out in the Standard Price
list for excess bandwidth used above the agreed bandwidth.
5.4 "SERVER WEB SPACE"'s Service Level Agreements set
out the hosting performance you can expect and your right to credits
in the event of non-performance.
6. RESELLER TERMS AND CONDITIONS
6.1 If You are or become a reseller of our Services You must
ensure that You continue to comply with these terms and conditions
by making your customers bound to no less comprehensive and protective
terms and conditions than these.
6.2 You agree that in your capacity as reseller of our services
you will not incur any liability on our part or in any way pledge
or purport to pledge our credit or purport to make any contract
binding on "SERVER WEB SPACE".
6.3 We do not accept the liability or default of your own customers
as affecting or limiting your obligations under this Agreement
and we suggest that you require your customers to sign a form
of this Agreement.
6.4 As a reseller you shall hold "SERVER WEB SPACE"
and shall procure that your customers to hold "SERVER WEB
SPACE" harmless in respect of any act or omission by you
or your customers and to indemnify "SERVER WEB SPACE"
in respect of any claims that may be made directly against "SERVER
WEB SPACE".
GENERAL TERMS AND CONDITIONS
7. Orders
7.1 Each Order for Services by You shall be deemed to be an offer
by you to buy the Services from "SERVER WEB SPACE" subject
to these Terms. No Order shall be deemed to be accepted by "SERVER
WEB SPACE" until "SERVER WEB SPACE" issues a written
acknowledgement or (if earlier) the Services are provided.
7.2 "SERVER WEB SPACE" shall be under no obligation
to deliver any Services in addition to those identified in the
Order without the prior written consent of a duly authorised representative
of "SERVER WEB SPACE".
7.3 You shall provide to "SERVER WEB SPACE", at your
cost, any information, resources or facilities reasonably requested
by "SERVER WEB SPACE" for the delivery of the Services
and, where necessary, ensure that your employees, contractors
and other suppliers co-operate fully and promptly with "SERVER
WEB SPACE".
7.4 Any instructions supplied by you to "SERVER WEB SPACE"
in relation to the Services must be complete, accurate and clearly
legible. "SERVER WEB SPACE" reserves the right to make
a charge for any costs and any additional work incurred by "SERVER
WEB SPACE" from any failure by you to comply with this provision
and shall not be liable for any errors caused by such failure.
7.5 No purported cancellation of any Order or part of an Order
will be effective unless and until "SERVER WEB SPACE"
gives written acknowledgement of cancellation. "SERVER WEB
SPACE" may, as a condition of such acknowledgement, or otherwise
on early termination in accordance with clause 14, impose such
reasonable charge for cancellation as it shall consider appropriate
including a charge for any costs (including Local Administration
Costs) and for any work incurred by "SERVER WEB SPACE"
at the date cancellation is acknowledged.
7.6 You acknowledge and agree that our services commence upon
the sending of our notice of confirmation, pursuant to clause
7.1 above, and that there is no right to cancel the contract between
us under the Council Directive 97/7/EC on the protection of consumers
in respect of distance contracts or associated local laws.
8. Payment
8.1 Without prejudice to our other rights and remedies under
this Agreement, if any sum payable is not paid on or before the
due date, we reserve the right, forthwith and at our sole discretion,
to suspend the provision of Services to You.
8.2 Subject to an increase in third party costs such as Local
Administration Costs, the Fee for the Services shall be in accordance
with the relevant scale of charges and rates published from time
to time in our Standard Price List. "SERVER WEB SPACE"
reserves the right to alter the Fees payable for Services at any
time and any new Order for Services after such time shall be deemed
to have been made in acceptance of such new Fees. Subject to clause
8.3 such alterations will not affect any previously accepted Order
or quotation given under 8.5 below.
8.3 You acknowledge that Local Administration Costs may differ
from the amount or amounts (if any) previously indicated by "SERVER
WEB SPACE" as a result of changes in pricing by the relevant
domain authority and/or changes in the exchange rate and associated
bank charges and You agree to pay the actual Local Administration
Costs incurred by "SERVER WEB SPACE" on your behalf
if higher than those set out in the Order.
8.4 You acknowledge that the Fee may represent only the initial
costs of a domain name registration and that continued use of
the name will require you to pay recurring charges and renewal
fees.
8.5 Unless otherwise expressly specified in the Order, and subject
to clause 3.2, all quotations given by "SERVER WEB SPACE"
for "SERVER WEB SPACE"'s Fees are valid for a period
of 30 days only from the date upon which they are given, after
which time the quotation shall automatically expire.
8.6 The price of the Services is exclusive of VAT or its equivalent
and all other tax or duty which, if applicable, shall be payable
by you in addition at the appropriate rate.
8.7 "SERVER WEB SPACE" reserves the right to demand
payment on account in advance of providing any Services and unless
otherwise specified in the Order may invoice in respect of work
completed or to be carried out, before, during and after completion
of such work as it sees fit. In the event you instruct us to renew
a domain name registration you will be asked to make advance payment.
8.8 Invoices are payable within 30 days of the date of the invoice
without deduction or set-off. Unpaid invoices shall attract interest
at a rate of 4% above the base rate of Natwest Bank plc per annum
without prior notice (such interest being payable both before
and after any judgment may be obtained) and "SERVER WEB SPACE"
reserves the right to suspend the Services until payment is made.
Time for payment is of the essence. With regard to Fees that relate
to the relevant fee for a domain name registration, you must make
payment in full before your application can be accepted.
8.9 Where Services are provided prior to the relevant Fees being
paid, "SERVER WEB SPACE" may retain the title in and
ownership of all domain names registered on your behalf unless
and until payment is made, and if such Fees are overdue "SERVER
WEB SPACE" may deal with such names without restriction as
if the full legal and beneficial owner.
9. Intellectual property rights and other consents
9.1 "SERVER WEB SPACE" retains ownership of all intellectual
property rights in any information, reports, documents, software
or other materials created by "SERVER WEB SPACE" as
part of the Services, including all methodologies, know-how and
processes used to do so (together, the "Materials").
"SERVER WEB SPACE" grants to you a limited licence to
store and view the Materials delivered to you on your internal
computer network. Unless done so strictly for your internal business
use, the Materials may not be otherwise reproduced, transmitted,
broadcast or displayed in public without "SERVER WEB SPACE"'s
prior written consent. "SERVER WEB SPACE" is the proprietor
of the "SERVER WEB SPACE" trademark in the UK and other
countries. All other trademarks, product names and company names
or logos used in our site are our property of that of their respective
owners. No permission is given by us in respect of the use of
any such trade marks, get-up, product names, company names, logos
or titles and You acknowledge that such use may constitute an
infringement of the holder's rights.
9.2 You are solely responsible for obtaining all intellectual
property rights clearances and/or other consents and authorisations
necessary in respect of the names, marks or other materials which
are the object of the Services and You warrant that "SERVER
WEB SPACE" use of such names, marks or materials and any
other information, documents or software which You supply to "SERVER
WEB SPACE" under this Agreement (together, the "Objects")
shall not infringe any third party's intellectual property rights
or be otherwise unlawful or illegal.
9.3 On becoming aware of any dispute between You and any other
individual or organisation regarding the Objects, "SERVER
WEB SPACE" reserves the right, at its sole discretion and
without notice or liability to You, to cease any further use of
such Objects including, without limitation, deleting or suspending
them from its computer systems and/or to make appropriate representations
or provide information to any relevant authority or interested
party.
10. Liability
10.1 Whilst "SERVER WEB SPACE" shall use reasonable
skill and care in the delivery of the Services You acknowledge
that the delivery of the Services:
(a) is subject to the inherent technical and operational limitations
of the Internet, including, but not limited to, the lack of security
and unreliability of its communications, the evolving nature of
its organisational, legal and regulatory framework, and the potential
inaccuracy and variable standards of its relevant data repositories,
such as national domain name registries, and is therefore made
without guarantee as to accuracy or completeness for which "SERVER
WEB SPACE" shall have no liability to You or any third party;
(b) may, in whole or in part, be prohibited, restricted or otherwise
subject to relevant third party contractual provisions, such as
the terms and conditions of Internet naming authorities, for which
"SERVER WEB SPACE" shall have no liability to You and
You warrant that You shall ensure that You are made aware of,
and comply with, such provisions.
10.2 We shall use reasonable endeavours to provide continuing
availability of the Server and the Services but we shall not,
in any event, be liable for Service interruptions or down time
of the Server, except to the extent set out in the Service Level
Agreement applicable to the Services you have ordered.
10.3 "SERVER WEB SPACE" shall not be liable for any
delay or failure to perform its obligations under this Agreement
where such delay or failure is due to circumstances beyond its
reasonable control including, without limitation, any act or omission
by you or providers of Internet connectivity and other events
of force majeure. Any time deadlines set out in the Order or otherwise
agreed are estimates only.
10.4 All conditions, terms, representations (other than fraudulent
representations) and warranties relating to the Services, whether
implied by law or otherwise, which are not expressly stated in
this Agreement including, without limitation, the implied warranty
of satisfactory quality and fitness for a particular purpose are
excluded to the fullest extent possible by law.
10.5 "SERVER WEB SPACE"'s total aggregate liability
to You for any claim in contract, tort, negligence or otherwise
arising out of or in connection with this Agreement and the provision
of the Services shall be limited to the price paid by You in respect
of the Services which are the subject of any such claim and provided
that You notify "SERVER WEB SPACE" of any such claim
within one year of it arising. In no event shall "SERVER
WEB SPACE" be liable to you for any loss of business, contracts,
profits or anticipated savings or for any other indirect or consequential
or economic loss whatsoever.
10.6 Nothing in this Agreement shall limit or exclude "SERVER
WEB SPACE"'s liability for death or personal injury resulting
from "SERVER WEB SPACE"'s negligence or any other liability,
the limitation or restriction of which is prohibited by law.
10.7 The Services are provided by "SERVER WEB SPACE"
for your exclusive use. "SERVER WEB SPACE" does not
accept any liability or obligation towards any third party or
generally towards any person and the Contract (Rights of Third
Parties) Act 1999 shall not apply to the relationship between
you and "SERVER WEB SPACE".
11. Indemnity
You agree to indemnify and keep indemnified and hold "SERVER
WEB SPACE" and our directors, officers, employees and agents
and the registry operator for .com, .net and .org domain names
on demand harmless from and against any claim brought against
"SERVER WEB SPACE" or them by a third party resulting
from the provision of Services by "SERVER WEB SPACE"
to You and/or your use of the Server and/or any domain name registered,
and in respect of all losses, costs, actions, proceedings, claims,
damages, expenses (including reasonable legal costs and expenses),
or liabilities, whatsoever suffered and howsoever incurred by
"SERVER WEB SPACE" or them in consequence of your breach
or non-observance of these terms of business.
12. Confidentiality and publicity
12.1 Both You and "SERVER WEB SPACE" undertake not
to disclose to a third party any confidential information which
You or "SERVER WEB SPACE" receives relating to the contents
or performance of this Agreement or the other's business in general,
and shall procure that each of its directors and employees shall
not do so, except with the prior consent in writing of the other,
as required by law, or to the extent to which that information
is publicly available or already known to the receiving party
at the date of receipt other than through any unauthorised disclosure
by any person.
12.2 Without prejudice to clause 12.1, "SERVER WEB SPACE"
shall be entitled to mention your name as a client of "SERVER
WEB SPACE" and the name(s) of products in respect of which
"SERVER WEB SPACE" provides Services in publicity and
promotional material on and off-line without your prior consent
unless You send notice in writing to Server Web Space a Divison
of Web Activations Ltd (by post to Legal Department, "SERVER
WEB SPACE" PO Box 30,000, Kirkcaldy. KY2 6YS. scotland or
by email to legal@serverwebspace.com) referencing this clause
and requesting no publicity. Any request will only apply to publicity
material to be prepared after such notice is given and "SERVER
WEB SPACE" will be under no obligation to cease using material
printed or published prior to such notice.
13. Credit Card Security
13.1 We use a secure server that implements Secure Socket Layer
(SSL) technology (certified to the standard for encrypted credit
card transactions stipulated by Verisign Inc.) to prevent any
person from gaining access to your credit card or registration
information whilst it is on our site or being transmitted across
the internet.
13.2 If you discover that goods or services have been ordered
from a supplier over our site using your credit card details in
circumstances where you had not agreed to or authorised this,
then (provided you have not, through failure to take reasonable
care, allowed an unauthorised person to gain access to your credit
card details, purchaser ID or password) our suppliers are required
to refund to you the money they receive provided that: (a) you
inform your credit card company and us of the unauthorised purchase
as soon as you discover it; and (b) you co-operate with your credit
card company, the supplier, us and, if necessary, the police in
relation to the unauthorised use.
14. Termination
14.1 We may terminate this Agreement forthwith if you fail to
pay any sums due to "SERVER WEB SPACE" as they fall
due or if, in our reasonable opinion, you do not have sufficient
technical expertise to use the service without excessive ongoing
technical support.
14.2 We may terminate this Agreement upon written notice if You
breach any of these terms and conditions and You fail to correct
the breach within thirty (30) days following written notice from
"SERVER WEB SPACE" specifying the breach, or if You
are a company You go into insolvent liquidation, or if You are
a person You are declared bankrupt.
14.3 You acknowledge and agree that your domain name registration
is subject to suspension, cancellation, transfer or modification
pursuant to the terms of any rules or policies applicable to your
domain name registration, including, but not limited to
(i) the UDRP,
(ii) any ICANN adopted policy,
(iii) any registrar or registry administrator procedures, or
(iv) any other ccTLD registry administrator procedures.
14.4 On termination of the Agreement we shall be entitled immediately
to block your Web Site and to remove all data located on it. We
will hold such data for a period of 14 days and allow you to collect
it at your expense, failing which we shall be entitled to delete
all such data. We shall further be entitled to post such notice
in respect of the non-availability of your Web Site as we think
fit.
15. Notices
Any notice to be given by either party to the other may be sent
by either email, fax or recorded delivery to the address of the
other party as appearing in this Agreement or ancillary application
forms or such other address as such party may from time to time
have communicated to the other in writing, and if sent by email
shall unless the contrary is proved be deemed to be received on
the day it was sent or if sent by fax shall be deemed to be served
on receipt of an error free transmission report, or if sent by
recorded delivery shall be deemed to be served two days following
the date of posting.
16. Law
16.1 For the adjudication of disputes concerning or arising from
use of the domain name, the domain name holder shall submit, without
prejudice to other potentially applicable jurisdictions, to the
jurisdiction of the courts (1) of the domain name holder's domicile
and (2) the courts of England.
16.2 Subject to clause 16.1 above:-
(a) the Agreement (and any dispute, controversy, proceedings
or claim of whatever nature arising out of or in any way relating
to this Agreement or its promotion) shall be governed by and construed
in accordance with English law.
(b) each of the parties to this Agreement irrevocably agrees
that the courts of England shall have exclusive jurisdiction to
hear and decide any suit, action or proceedings and/or to settle
any disputes which may arise out of or in connection with this
Agreement and, for these purposes, each party irrevocably submits
to the jurisdiction of the courts of England.
17. Entire agreement
17.1 These Terms together with any Order and any document expressly
referred to in them, contain the entire agreement between "SERVER
WEB SPACE" relating to the subject matter covered and, save
in the case of fraudulent misrepresentation or fraudulent concealment,
supersede any previous agreements, arrangements, undertakings
or proposals, written or oral, between "SERVER WEB SPACE"
in relation to such matters. We may alter these terms at any time
without notification to you provided the current terms are always
available on our website. No oral explanation or oral information
given by any party shall alter the interpretation of these terms
and conditions.
17.2 You confirm that, in agreeing to these terms and conditions,
You have not relied on any representation save insofar as the
same has expressly in these terms and conditions been made a representation
and You agree that You shall have no remedy in respect of any
misrepresentation (other than a fraudulent misrepresentation)
which has not become a term of this Agreement.
18. Miscellaneous
18.1 If any provision of this Agreement or part thereof shall
be void for whatever reason, the offending words shall be deemed
deleted and the remaining provisions shall continue in full force
and effect.
18.2 Your rights and obligations under this Agreement are personal
to you and you undertake that you shall not nor purport to: assign,
lease, charge, sub-license, or otherwise transfer such rights
and obligations in whole or in part.
18.3 "SERVER WEB SPACE" reserves the right to sub-contract
any of the work required to fulfil the Services and to assign
this Agreement upon notice to you.
18.4 Neither party shall be liable for any loss suffered by the
other party or be deemed to be in default for any delays or failures
in performance hereunder (other than in relation to payment) resulting
from acts or causes beyond its reasonable control or from any
acts of God, acts or regulations of any governmental or supra-national
authority.
18.5 Any delay or forbearance by either party in enforcing any
provisions of this Agreement or any of its rights hereunder shall
not be construed as a waiver of such provision or right thereafter
to enforce the same.
18.6 Clause headings have been included in this Agreement for
convenience only and shall not be considered part of, or be used
in interpreting, this Agreement.
19. CENTRALNIC DOMAIN NAMES (.uk.com/.gb.com etc.)
Special terms and conditions apply additionally to registrations
of CentralNic domain names. Please refer to the separate notice
on the "SERVER WEB SPACE" website.
20. .UK DOMAIN NAMES – NOMINET UK
Special terms and conditions apply additionally to registrations
of .uk domain names. Please refer to the separate notice on the
"SERVER WEB SPACE" website.